Consumer Reviews of Shaw synthetic floors
Popularity:
#14 of 15 brands of synthetic floors
4% of customers recommend
48 reviews with a
1 average rating
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Very Satisfied
1
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Somewhat Satisfied
1
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Neutral
0
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Somewhat Unsatisfied
4
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Very Unsatisfied
42
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2018-02-15
Name: Patty gillespie
Location: Morgantown Wv
Model: 0255U
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Bad"
Had this floor installed June of 17, it's fading out, scratches easily,
Date created: 2017-08-19
Name: Ray Coffman
Location: Orlando, FL
Model: LX90100705
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Scratches, dents, scuffs & gouges"
The 25 year warranty might make you think this flooring is durable but it is not. It scratches so easily that you can't even finish installing it before it starts looking bad. Sure, they might send you a replacement piece but contrary to their statement that damaged pieces are "easily replaceable", the interlocks do no allow replacement without pulling up half of the room or more. Think plastic feet on your furniture will protect it? Think again - my recliner has plastic feet but apparently this flooring is a softer plastic and is scuffed by the plastic feet. Any piece of furniture that stays in the same place very long will result in a dent. Roll your refrigerator out for 20 minutes to clean behind it and you'll find a dent in the middle of the floor when you push it back in. Drop anything on it that does not have rounded corners and it will gouge a hole in the surface. Waterproof? No, unless you caulk the perimeter of the room water will seep under it and grow mold. But you can't caulk it because you will loose the ability for it to expand and contract. The Franklin History color is a mistake too - every little piece of dirt and lint shows up like a neon sign. You have to sweep or vacuum your floor DAILY to keep your house from looking like a ghetto. Manufacturing quality? Forget it - many of the pieces have broken interlock tabs causing you to have to use it for an end piece - IF you catch it before you install it. The back of almost every piece comes with pieces of manufacturing scrap stuck to it. If you don't scrape them off before installing it, they show up as pimples on the surface. Don't have a perfectly flat subfloor? You'll know it a day after your floor is installed - it settles down onto the surface of your subfloor and shows every lump, dip, and level change. Prepare to be disappointed and angry!
Date created: 2017-05-22
Name: Finney
Model: Laminate
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Terrible"
Had laminate flooring professionally installed to replace my laminate floor that was destroyed by a broken water pipe. within 6 months edges are curling! I did not get it too wet. Shaw will not honor their warranty, neither will my installer. The flooring is of very poor quality and I have no choice but to replace it at my own expense. Do not buy Shaw laminate flooring
Date created: 2017-04-22
Name: C.J. Stout
Location: West Virginia
Model: Floorte Classico Laminate
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Expensive junk"
I had this installed in new construction home as I wanted something
durable that looked good. I have a big dog who lives indoors. Just
moving in and sliding an ottoman with plastic capped feet and a plastic
container from Walmart put big deep scratches into the flooring. These
were part of normal moving activities. My builder told me another client
in VA has the same issue. Shaw finally agreed to have an independent
inspector look at hers, and they may have to do the same with mine. In
the meantime, my builder (David James Custom Homes) has pulled all of
the samples from their showroom floors.
Date created: 2017-04-06
Name: Angela Minkey
Location: Fort Wayne,IN
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"New Vinyl Planks"
Lowes recommended for my salon for it's waterproof & stain proof
qualities. First drop of haircolor (that was wiped & cleaned up
immediately), showed staining! A call to Lowes- a call to Shaw= no
resolve. Shaw states that none of their floors are resistant to any
stains. They cannot recommend a cleaner to remove stains, & they cannot
recommend a protective coating to ensure no further stains as a
precaution! They also state that they just make the floors, they don't
sell them! Well played shaw! Dont buy shaw products! Waste of money!!
Date created: 2017-03-18
Name: Michael Reynolds
Location: Mendon, MI
Model: United States
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"This floor is a nightmare"
This is the worst floor I've ever installed. I found pieces that were
broken from the corners right when I got it out of the box. The pieces
are all very brittle and it's extremely easy to damage them just by
trying to put them together. They scratch way too easily and I can't
see this floor holding up if it's already this bad. I had to pull some
up and take some out because some of the pieces we're starting to
separate. They said it's resilient that's a joke. If you buy this
you'll regret it.
Date created: 2017-03-12
Name: Delong
Location: Flint mi
Model: Citadel
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Scratches easily"
Shaw citadel dublin pine vinyl flooring scratches very easily. Very
disappointed. Was not down 24 hours and scratched moving a high chair
with wheels acrossed it. Just makes you sick! Suppose to be so
durable!
Date created: 2017-02-20
Name: Eva Stadelmaier
Location: Littleton
Model: LVP
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Don't buy a Shaw product"
The worst product! Looked horrible from the first day it was installed.
I filed a claim within two weeks of install. Customer service is
telling me this is normal wear and tear.
Unacceptable.
Date created: 2017-02-11
Name: Angie
Location: West Bend, WI
Model: Versalock vinyl plank
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Don't buy!"
Looks beautiful, however the durability is the worst I've experienced
with any laminate I've installed. Scratches if you slide a chair over
it. I also have dime size to quarter size random gaps throughout the
room-not an installation problem. Either the joints are faulty or the
product does not allow for heat-cold expansion and or contracting in a
home. We had the product professionally installed over brand new
subfloor. Reported to Shaws for a full refund. What a waste of time.
Again looks beautiful is waterproof but those are the only two plus
sides of the complete list of Shaws Marketing claims. Not durable at
all to say the least. Need to shop for a different brand- I was very
satisfied with Pergo.
Date created: 2017-01-14
Name: Mary F
Location: Plainfield, IL
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Don't use this product!"
I did everything the manufacturer instructed for installation including
only using their product to clean it and it is not holding up. I will
end up having to replace it. Don't buy this product!
