Consumer Reviews of Shaw synthetic floors
Popularity:
#14 of 15 brands of synthetic floors
4% of customers recommend
48 reviews with a
1 average rating
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Very Satisfied
1
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Somewhat Satisfied
1
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Neutral
0
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Somewhat Unsatisfied
4
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Very Unsatisfied
42
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2016-12-16
Name: Martha
Location: Nc
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Never looks clean"
I have luxury vinyl planks. It slides. And never looks clean. It looks
great after mopping till someone walks on it. Even with clean feet. I
have tried what the floor company gave me and bought several hundreds
of dollars of other products, but nothing helps. Even a drop of water
makes a spot. Hate it and I'm really sad because I wanted a pretty
floor and got this!
Date created: 2016-12-15
Name: Martha
Location: Nc
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Never looks clean"
I have luxury vinyl planks. It slides. And never looks clean. It looks
great after mopping till someone walks on it. Even with clean feet. I
have tried what the floor company gave me and bought several hundreds
of dollars of other products, but nothing helps. Even a drop of water
makes a spot. Hate it and I'm really sad because I wanted a pretty
floor and got this!
Date created: 2016-12-13
Name: Nicole
Model: Laminate
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible Floors! Horrible company"
Do not waste your money or time! My house is only 4 years old and these
floors cannot withstand kids, pets, or any type of water spill no matter
how small. Walking in from snow, better walk on air. These floors
buckle, planks are sliding soon bad that my husband almost injured
himself. These floors cannot buckle at the site of water, you can barely
clean them. I was told by Shaw that it was my fault when they came out
to inspect the floors so I could get them replaced. The warranty states
they are water soluble but they are not! And Shaw will not help you to
replace them at all! I will never go with another Shaw product. This
is a new home and I have to replace floors after 4 years. I only have 1
pet. I would never get or recommend this product to anyone. The planks
slide and if you have kids that is dangerous. Do not waste your time.
Date created: 2016-11-28
Name: Bebe
Location: De
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"So unhappy"
We did our entire downstairs including the kitchen in their high gloss
laminate. In retrospect, I should have known there would be trouble when
we had to have the installer back the next day to pound down some
"bubbles." After a year I am left with a horrible looking floor in the
kitchen because any moisture has caused bubbling at the seams. The
boards haven't lifted but there seems to be a hair-thin layer that has
lifted up. Let me say that I have had other brand laminate floors in my
kitchen and have always loved the fact that nothing seemed to hurt them.
Not so with my Shaw floor. I hate it with a passion and can't wait to
replace it. It's a shame--it looks great in the rest of the house and
there are no scratches, but the kitchen is mess.
Date created: 2016-11-11
Name: S. Marie
Location: Madison, WI
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"LVT, Versa Loc"
This was professionally measured & installed. We have 2 boxes left over.
As I was out of town during installation, my first impression when I
walked in the door was it looked scuffed, dusty looking, dull. I tried
washing it & they gave me a cleaner @ the flooring store, Still looks
dull! I also can see nail? Pops underneath. I hate it, plain & simple!
Depresses me just to look at it!
Date created: 2016-11-02
Name: Tammy C
Location: Bozeman Montana
Model: LX90100705
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Scratched from furniture + other issues."
Looked great for about 10 minutes, upon putting the furniture back it
already scratched. Also at least a third of the box was chipped and or
broken as it come out. This is near impossible to keep clean, it showed
foot prints and everything. Now it is coming apart where they snap
together, we even went the extra step of sealing the floor and using the
under pad. When I called about the warranty I am instructed to go where
I purchased the product which seems fair. Only the place I purchased
does not seem to have a record of my purchase. I have receipts in hand
and will go give it a try. I would certainly never purchase this product
again. We have since purchased a better product for two other rooms at
1/2 the price.
Date created: 2016-10-08
Name: S Ackerman
Location: Texas
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Shaw Versa Lock Vinyl Plank Flooring"
I bought enough planks to cover approx. 900 sq. Ft. Have much
remodeling experience, but did the research on installation. So far, I
have installed in 1 room 3 times, the remainder of the house 2 times.
Looks good initially, but after 1 week, planks start to separate. I
would not recommend this product to anyone, as the instructions are
misleading and the results are poor.
Date created: 2016-09-24
Name: Bonnie Bradley
Location: FBradenton
Model: 0244U plank
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Shaw looks good but is not good"
My dog had one accident and that section of floor is ruined. It buckles
everywhere and is hard to clean/ Never use this flooring I only wish I
had read the reviews first. I would never buy it again.
Date created: 2016-07-08
Name: N. Stephens
Location: NEBRASKA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Has only been one week see a gap"
We installed 300 square feet of this product on our basement floor
(cement). Ours did not lock together with "very little force" as stated
in the installation guidelines. It was very difficult to interlock and
to keep it interlocked. It cannot be cut with a utility knife, as stated
in the installation guidelines. It can be "scored" with a utility knife
and snapped off for length or width. To cut details around door jambs,
you must use snips. I would not use this product again.
Date created: 2016-05-25
Name: T. Richardson
Location: Vancouver, WA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Never, ever buy Shaw"
If you use their laminate on an office floor, you'll be sorry! I had
their laminate installed in my home office. Not long after, it started
to come apart. Their 25 year warranty is a sham, because the use of
chairs with castors is specifically excluded from the warranty. The
only solution offered is to replace the broken boards, ourselves. I
would never buy anything made by Shaw again. Poor quality, poor
customer service.
