Consumer Reviews of TrafficMaster synthetic floors
Popularity:
#7 of 15 brands of synthetic floors
28% of customers recommend
25 reviews with a
2.5 average rating
-
Very Satisfied
6
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Somewhat Satisfied
1
-
Neutral
1
-
Somewhat Unsatisfied
3
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Very Unsatisfied
14
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2024-08-06
Name: Kris S
Location: Georgia
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Worst flooring ever!"
We had only been in our newly built house six months before we noticed the top layer of our brand new LVP starting to peel. Before I knew it, we had over a dozen areas that were peeling both downstairs and upstairs. I contacted Home Depot because that’s where my builder bought the flooring from. Home Depot did not install the floor, my builder had his own installer. I went through the whole process with Home Depot‘s help to try and take advantage of TrafficMasters 15 year warranty. What a joke! Home Depot was very helpful. I even requested a floor inspector to come over. He came over and brought all of his tools and did a very thorough inspection. About one week later, we got the report back from TrafficMaster stating that they were not going to cover any of it and it was not the fault of their product but the fault of the installer. They also blamed it on humidity. I live in Georgia and it gets quite humid. But I also keep my central air on when it’s hot. How easy it is for them to blame anybody else that was involved with the installation of my floor. But to also blame it on humidity, when you live in the south, makes absolutely no sense to me. Along with the fact that we have only been in this house for a year and a half. They’re a terrible company, and their floors are horrible. Even if you were to get free flooring from them, I would not install it in my house.!
Date created: 2023-11-29
Name: Joanne
Location: Phoenix AZ
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"So disappointed"
It is just coming up on two years that I had my townhouse floors done in Traffic Master waterproof luxury vinyl planks
Boca de Yuma
After just a few months there was one plank that was coming up and a strip of vinyl came off the plank.
I have this happening all over my house and I don't understand why Just strips of the vinyl just coming off. I had professionally installed and these planks are coming up and curling, and separating
and I'm very dissatisfied. This should not be happening and I need to find out how I report defective product.
I would not recommend just don't do it
It may look pretty but it's going to start coming up and peeling off.
Date created: 2023-09-15
Name: Melody
Location: Mississippi
Model: Vinyl
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"What a nightmare"
I’ve installed 4 floors & this was quite easily the most cheap quality & the most difficult to put in floor that exists. They “snap in place” but not really, because 6 out of the 9 pieces holes in the duvets aren’t even deep enough. After 3 days of trying to make it work, we returned it all and went with the old faithful. Pergo Outlast
Date created: 2021-08-11
Name: C. David
Location: Honolulu, HI
Model: Cherry
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Looks great after 4 years"
Don't relate to the negative reviews about this flooring. The problems described I've never experienced. Floor still looks great after four years of use. I have had laminate floors and real wood floors and am totally satisfied with the installation in my condo.
Date created: 2020-10-18
Name: Thomas G Craig
Location: Bunnell, Florida
Model: Grip strip
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Poor product for temp changes"
I am a floor installer with over 35 yrs experience and floor covering instructor. after retiring to florida and buying a home there. I installed this flooring in a sun room. after being installed for 2 weeks, this flooring showed signs of seams and ends parting. After evaluating the situation the self adhesive glue used on the product breaks down after change in temperature. Poor product and should have had more factory research done and pulled from the market. Do not buy this product. Very disappointed in your product
Date created: 2020-09-02
Name: Thomas Flynn
Location: Sinking Spring PA
Model: 1004534856
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Poor quality"
Home Depot claims rigid core vinyl plank flooring is a commercial grade flooring to they customer. I found this item to be falsely advertisement do not recommend this floor to know one. This is the worse floor ever brought does not lock crack very easy and has imperfection. How HomeDepot recommend this product to any one is unbeliable. The is not my first floor I put down plenty. This floor is garbage. Do you research before buying this flooring or any flooring.
Date created: 2020-04-23
Name: Todd LeMaire
Location: Klamath falls Oregon
Model: Chestnut Oak 6 in. W x 36 in. L
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Absolute junk"
This floor was scratched up after 6 months of use. Home Depot sent in an "independent inspector" who created a false report saying our plastic chairs scratched it up. The chair bottoms are vinyl. Several spots where the adhesive didn't stick $1800 of junk....
Date created: 2020-03-03
Name: Amy Walker
Location: Upstate New York
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Buyer Beware"
I put down Trafficmaster Traditional Oak Amber spanning a kitchen, pantry, hallway and walk in closet at the far end of an apartment. It took a long time to install, with turns to right and left into the pantry and closet, as well as 6 doorways to work around. The tiles shrank and popped away from each other all in one area in the hallway and when people walk over it with their bare feet, they get cuts on them. I filed a claim and Trafficmaster said it must have been something I did, only this was near the end of my flooring activity, with the most challenging places still perfect. They deny their product shrank and refuse to honor my claim. It was a huge amount of work to install all that flooring. They have no suggestions on how to repair the floor and didn't even offer a box or two of replacement planks to redo the area where it popped. For the amount of cost, time and effort it took to put this down and now have to tear it all out, and install new, I would not recommend this company to anyone. I notice it is now discontinued so I can't even redo just part of the floor. Worst customer experience ever! Look elsewhere for flooring.
Date created: 2019-12-24
Name: Lorne McDonald
Location: Brantford Ontario Canada
Model: 37671AG Boston Cherry
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Garbage Flooring"
Worst floor I ever installed, panels won't stay clicked together, I get about 5 rows installed and it comes apart. Had to take it up and start over again more than once. When you run your foot across the flooring you can feel every seam. Do not recommend buying this product.
Date created: 2019-11-06
Name: Denise L
Location: York PA
Model: GripStrip flooring - Sedona
Satisfaction Rating:
Neutral,
3 out of 5
Review:
"I'm torn between Love and Hate"
My boyfriend installed the flooring in our kitchen with little problems. He did take the time to watch a few videos before installing and read the directions prior to beginning the project. We used a silicone chaulk once we were finished on the seams as recommended. We instantly loved the appearance of the floor as it looks like tile! However, it became slippery in just a few days and has remained so. My pets have difficulties walking on it as well as my boyfriend and I. I have followed the care recommendations from the manufacturer for cleaning the flooring by only using a soft broom or damp mop with only water and vinegar on it. The slipperiness of the floor seems to also have been transferred to the adjoining rooms and staircase. Because of the slipperiness of the floor I do not think I would recommend it. If someone knows how to fix this problem I would love to know.
