Consumer Reviews of Novalis tile floors
50% of customers recommend
4 reviews with a
3 average rating
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Very Satisfied
1
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Somewhat Satisfied
1
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Neutral
0
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Somewhat Unsatisfied
0
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Very Unsatisfied
2
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2022-11-01
Name: Tracy
Location: FL
Model: Pro Core LVP
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Do Not Buy This Floor"
We purchased this floor in May 2020. By April 2022 it started buckling and cupping. We installed this floor to the manufacturers instructions that were included in our box, done by a professional installer. We filed a claim with Novalis and it was denied stating we should have looked online for updated installation instructions. Why would I? I had instructions right in front of me. I spent close to $8000 for flooring and installation and I am currently fighting the company to get my claim paid. I will never buy from this company again.
Date created: 2019-12-17
Name: TNolan
Location: Wilder, KY
Model: 171376
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Natural Series - Vinyl Pattern VF88506"
I purchased this product in 2003 to use as flooring for the full bath I was installing within my unfinished basement of our new house. I had already installed ceramic tile at the basement entryway (3x7) yet after seeing this vinyl self-adhesive product at Lowe's, I thought I'd give it a try in place of ceramic tile that I had initially planned to use. It is now December 2019 and the floor is still in excellent shape and from a distance, it actually looks as if it is ceramic tile. I would strongly recommend this product!
Date created: 2019-02-21
Name: SFB
Location: Orlando, FL
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Do not buy this product!"
I installed Novalis just 3 years ago. The floor is now disintegrating. There is a black oily substance that stains the bottoms of our feet. The sides and edges of the panels are curling upward. My dealer filed a claim with Novalis and they rejected it. How can they do that?? Who expects to replace a new floor after only 3 years?? This product is obviously defective and the company refuses to do the right thing and replace it. Stay far, far away from Novalis and its defective products!
Date created: 2010-10-05
Name: Anonymous
Location: San Francisco, CA
Satisfaction Rating:
Somewhat Satisfied,
4 out of 5
Review:
"Re-tiling My Kitchen sith Novalis Vinyl Floor Tiles"
Last Spring I took a good look at my kitchen tile and realized it was time to freshen the room up with some replacement tiles. I live in a rented apartment and have been here for a long time. It is a pretty small kitchen with a walk-in pantry and sink area so I knew I could do this project by myself quite easily. I went to Lowe's and looked over their selection of vinyl 12" x 12" tiles. I found a nice traditional looking pattern by Novalis with a five year limited warranty. It is sort of ivory & brown in color with two aspects I liked: an internal square line mimicking the overall shape of the tile and a "faux" grout line so it looks like it is a continuous tile job when the individual tiles are laid. I followed the instructions after thoroughly cleaning the existing tile which had been there for several decades (the building itself is about 100 years old). I ended up spending probably five hours on the project, peeling and sticking the individual tiles and making sure they adhered well. The process was quite easy and moved quickly. The last stage involved was to cut the titles that needed to hit the exterior walls of the room. These tiles cut easily with scissors, a straight edge and a box cutter. Once done, I did a caulk around the border of the room making sure everything adhered nicely in place.
Overall, the tile laid well and looked great (although this particularly style was a little more glossy than I had originally planned on). These were also very cheap. I would say about 49 cents a tile. They were thin, which was an important selling point to me as I was laying them on existing tile and I didn't want them to be too high for the doors that open up into the kitchen. As to wear, it has been excellent and these clean up easily with Formula 409 and a paper towel, never losing their glossiness. I haven't had to buy any replacements as I bought them six months with the initial order. I would definitely recommend this brand as a no-hassle tile choice.
