Consumer Reviews of Menards wood floors
Popularity:
#17 of 28 brands of wood floors
19% of customers recommend
71 reviews with a
2 average rating
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Very Satisfied
13
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Somewhat Satisfied
1
-
Neutral
1
-
Somewhat Unsatisfied
5
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Very Unsatisfied
51
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2024-10-18
Name: Misty
Location: Minnesota
Model: Great Lakes Defender Series
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Do Not Buy!"
I had purchased the Great Lakes Defender Series. This flooring was lifting, and it popped up and does not stay connected that is has peeled the ends that are not connected. This started within months on laying it down the first time, I had redone my floor about a year and 1/2 later buying an additional 3 boxes. This continues to be a problem and had reached out to Menards (who appear as they are on your side but make no effort to rectify the situation). Originally Rachel Peyer (Menards) states in the first letter, " Dear Ms. Crystal James, Claims Coordinator for Great Lakes, our mutual guest and friend has expressed dissatisfaction to us concerning your product." They had forwarded my complain to Great Lakes Flooring (Tiffany Cook Guest Relations Coordinator) and gave me a BS statement that they have completed a full evaluation. Really? And of course, denied taking responsibility for their product. The last letter was a follow up from Menards from Joana Sosa (Guest Services) thanking me for my patience and business and apologized for any inconvenience I may have experienced. They are backing a product that is crap, continue to carry, and despite shopping at Menards for decades do not care to rectify and support their customers! Obviously, this is an issue as seen in these previous reviews.
Date created: 2024-03-26
Name: Ken
Location: Minneapolis, MN
Model: Great Lakes Defender series
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Great Lake Vinyl Planking DO NOT BUY"
We were so excited to put in a vinyl floor through out our Living room, dining room, Kitchen and entryway. I did research and ended up buying the Great Lakes Defender Series, Dusty Tavern vinyl flooring. Well, its been just horrible ever since. The flooring pops up and does not stay connected.The end pieces are broken. My husband took it apart and fixed the broken pieces to have it happen again and again. Just a waste of our money!
Date created: 2023-12-14
Name: Carroll Britton
Location: Glenwood,MN
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Great Lakes Flooring ..NOT SO GREAT!"
I am about to take all the damn wood flooring out. It is not quite 3 years old. The boards are all splitting/I now see this is a huge DESIGN flaw. By the nature of the ''hand-scraped look, The boards are already compromised stain is all wearing off! The splitting and lifting is so Bad. They sent an independent flooring specialist. He tried to BLAME the crappy product on my dogs! Hey dude, my 2 standard poodles don't even go to the living room! I will never buy any product from GREAT LAKES FLOORING ..Not even if it was free!
Date created: 2023-09-07
Name: Pat
Location: Duluth, MN
Model: Super fast rigid flex
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Complete garbage"
I also had installed the superfast brand delaney Tuscany rigid flex. And even after six months the seams were separating! The tabs are so brittle nearly all of them have cracked and broke after 2 years! Install was of 2020. Tried to get menards and manufacturer to do something but they make up bs excuses. Now over 500 sq.ft. is all trashed. Please stay away from this garbage brand!
Date created: 2023-07-19
Name: Ryan Swinney
Location: Fairborn, Ohio
Model: 742-3590
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Great lakes 6' White Oak natural"
Special ordered almost $4,000 worth of "Great lakes 6" White Oak Natural" hardwood flooring from Menards. 3/8" thick X 6" wide, random lengths. SKU # 742-3590, 888216230400, model 23-4-040, with a production date of November 19, 2020.
In less than 2 years, we've had to have 2 boards professionally cut out and replaced because of "voids" in the underlayment plywood (obvious manufacturing defect) at a cost of over $400. Floor looks great, was professionally installed, but don't count on it lasting. Great lakes obviously has NO quality control.
Date created: 2023-02-07
Name: KP
Location: Minnesota
Model: JK55
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Superfast- Hurricane Very Poor Quality"
This poor quality flooring, didn't last a year before cracking straight across the seams. We tried to replace the cracked flooring with extra planks we had leftover. Therefore, the company says that voided the warranty. This company doesn't stand behind it's warranty. Do not chose "Superfast" flooring unless you want to replace it sooner than later.
Date created: 2022-10-13
Name: Kyle
Location: Minnesota
Model: Superfast Tiempo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Didn't last 9 months"
This product didn't last 9 months without breaking at nearly every seam. I chose this product because it was very hard and scratch resistant, but it is too hard and thus brittle. When walking on the floor, you can hear pops as the locking tabs break with the slightest flexure. I submitted a warranty claim and will be removing this flooring soon.
Date created: 2022-07-18
Name: T Brundage
Location: Kalamazoo Michigan
Model: Great lakes garbage
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Leave it on the shelf because you don't want it."
Doesn't lock together properly and breaks way to easily. Straight up garbage for a middle to upper end price. At least when a customer goes cheap there's a reason for the failure of the flooring.
Date created: 2022-03-13
Name: D Waller
Location: Lawrence
Model: Great Lakes
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible"
Was told and sold on buying this horrible flooring. Kept breaking very easy, not easy to install, flimsy, pricey for quality, looks good when finally got it down but I can tell I'm gonna have problems with it I'll buy different brand for the rest of the house
Date created: 2022-02-15
Name: David
Location: WI
Model: Legends model#22963 Fieldstone
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Great Lakes vinyl flooring"
Great Lakes vinyl flooring is the worst flooring I have ever used. I would give it a negative 10 if that was an option.
This brand is Junk. The directions states "just snaps in place" for easy installation. This statement alone is false! Its not easy at all, once you get it into place you will struggle to keep it down-it pops up' even when you follow all the manufacture instructions. Be very careful ends will crack off! The floor panels won't stay together, they chips and cracks very easily. I know how to install flooring, this is not my first time installing vinyl flooring, this is the worst of the worst to work with. I would not recommend "Great Lakes Flooring"! Do Not Buy!
