Consumer Reviews of Morning Star wood floors
Popularity:
#19 of 28 brands of wood floors
17% of customers recommend
28 reviews with a
2 average rating
-
Very Satisfied
5
-
Somewhat Satisfied
0
-
Neutral
1
-
Somewhat Unsatisfied
1
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Very Unsatisfied
21
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2018-10-06
Name: Roxanne
Location: Rockwall, Tx
Model: Bamboo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Very Unsatisfied"
We feel the same way, very disappointed on these floors, we purchased the Morning Star Engineered Bamboo Sept/Oct of 2017 from Lumber Liquidators and installed the floors our self. We did everything correct during installation and immediately after installing (I'm talking within a week or two) the floors started to buckle and peel. Very disappointed that you spend thousands of dollars and to have them look like crap! We do not recommend these floors at all! Sick to my stomach that our floors look like crap!
Date created: 2018-08-16
Name: Timmy m
Location: Fulton. Ny
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Misleading reviews"
I have had morningstar antique strand bamboo solid in my non-air conditioned home for 3years mow and not 1 issue. Every review i have read on here is from bad installation. If you have cupping its due from moisture issues in the home and it was installed wrong. Same can be said for the finish coming off. Moisture affects floors heavily.
Date created: 2018-07-27
Name: L Wehrheim
Location: Mooresville, NC
Model: Peking Antique Bamboo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Finish is Peeling Off"
We purchased through Lumber Liquidators as well and have had the same issue as everyone listed here. Within a couple of months the finish started peeling off, easily scratches and even splitting.
We asked sales rep to recommend something that would not scratch as we have dogs who typically are not rough on the floor but didn't want to take a chance.
We've reached out to Lumber Liquidators regarding warranty, no response.
Interesting that Lumber Liquidators states installer error but how is it installer error when the product regardless of location and wear and tear the finish just peels off?
Never again, next floor is tile!
Date created: 2018-05-08
Name: Kimberly Booth
Location: Bradenton, FL
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible"
Each plank is curling up throughout my home so there are waves in my floor. It was purchased from Lumber Liquidators and they have done nothing to help me. The so called warranty on the box is a joke.
Do not purchase this product or anything from Lumber Liquidators. I have been calling for almost a year and they have done nothing to help me. They are trying to say it is installer error. There are many people with the same flooring with many different installers and we all have the same problem. Buyer beware!
Date created: 2018-03-21
Name: Matt Cyrus
Location: Smithville, Ohio
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Terrible flooring material!"
The morning star bamboo flooring was suppose to be very strong a scratch resistant. Planks are splitting, and cupping. Finish scratches very easily. Would not recommend, terrible product!
Date created: 2017-10-01
Name: Brandon
Location: Jeffersonville,Ky
Model: Bamboo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Lumber Liquidators never again"
I bought the morning star bamboo flooring in 2012 and had it professionally installed and had problems with it and lumber Liquidators told me it was the installers fault it wasn't done right well the end of 2014 my home partially Burt so I did a complete rebuild and again I had morning start bamboo flooring installed. We let it set in the home for 3 weeks open before we installed and not even a year later it is all buckled. It's looks awful never again will I purchase anything from lumber Liquidators and again it's the installers fault and they will not help replace it it was 5k wasted again.
Date created: 2017-07-14
Name: R Lemay
Location: Huston tx
Model: Bamboo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Stay away"
Say away from this product and Lumber Liquidators. Like numerous others our floor started buckling almost right away. We used professional installers and used the recommended glue for a slab installation that was a moisture barrier. After weeks of calling Lumber Liquidators they sent out a supposedly "independent inspector". Now weeks later again, we can get no one from Lumber Liquidators to return our calls. From my research on line this seems to be their MO with this product. Mean while I have a $15,000 mess that has to be removed and replaced. I am not unfamiliar with bamboo flooring as I had it installed in my last house in Hawaii with no issues. And Hawaii has moisture issues! I wish I had been warned about this company.
Date created: 2017-05-29
Name: J. Miller
Location: Houston, Texas
Model: Dark Bamboo
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Lumber Liquidators and Morning Star"
Bought Morning Star bamboo from Lumber Liquidator. Cured wood in house for months, bought Lumber Liquidator's recommended highest moisture protection adhesive, installed well, good moisture tests. Results: dangerously high warped boards, curled edges, blisters throughout--within months of install! Lumber Liquidators sell sub-quality products and do not stand behind their products, so they profit and the customer suffers (lost thousands). Warning: Don't buy Morning Star and don't buy from Lumber Liquidators!
Date created: 2017-05-22
Name: Joanne Giello
Location: Port Orange, FL
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Very Unhappy with our bamboo flooring"
We saved and used savings to take out our carpet in our new house and replace with Lumbar Liquidators, Morning Star Bamboo because "it's the best" we were told. It is beautiful when it's new but three years and every little scratch shows. I clean and clean and clean and it is never clean. Any chair leaves a mark. The floor is literally wearing out. Our floor has been glued down by a professional which cost even more money. I can not replace with another. Very very very unhappy with these floors. Do not buy.
Date created: 2016-10-16
Name: Debra
Location: Alabama
Model: Zebra Strand
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Bubbled and Oozed Resin, Plus Odor"
Purchased and installed this flooring throughout our home in 2012.
Recently the flooring has started to bubble and ooze a sticky resin and
in closed rooms there is a strong odor. I will never purchase this type
flooring again nor will I recommend it to anyone. We contacted Lumber
Liquidators and sent pictures along with a sample of the sticky
substance, which their representative claimed to never see, however,
their decision is it is caused by moisture. They even referred us to
look at the contract about moisture in a "concrete slab" but our home is
not built on concrete slab. It seems they have a form letter ready to
send to every customer affected just to "cya" their mistakes for selling
this defective product.
