Consumer Reviews of Pergo wood floors
Popularity:
#12 of 28 brands of wood floors
29% of customers recommend
99 reviews with a
2 average rating
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Very Satisfied
24
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Somewhat Satisfied
5
-
Neutral
0
-
Somewhat Unsatisfied
3
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Very Unsatisfied
67
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2017-05-26
Name: Big Easy
Location: Ohio
Model: Engineered wood
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Garbage in a box, an installers perspective"
Pergo makes wonderful laminate floors, I install them all the time and have for over 15 years. That being said, do not buy their engineered wood product!
1) examine the wood. Pergo hardwood is porous and often seems to be poorly sanded . It is not smooth..
2) the joints are poorly milled with dull equipment and the product doesn't install well. The board are often bowed and refuse to lay flat. It's plywood! How do you produce boat shaped plywood and sell it for tip dollar. Shame on you Pergo and Mohawk
3) Pergo does not produce matching trim pieces. Does your room have a doorway or where you planning on installing at the top of steps? Too bad. Pay they premium price and the people you bought it from will try to provide you with some sort of matching trim. It won't match, and it won't be right
Date created: 2017-05-03
Name: J. Lock
Location: lakewood, NJ
Model: Pergo Max Apple
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Why you shouldn't buy Pergo"
Redid my entire house 2 years ago with Pergo. Professionally installed.
Don't buy this floor if you ever plan to spill some water, or have a
baby bottle drip, or any other water hit the floor and remain un mopped
within 5 minutes. Any place water stood more than 5 minutes the floor is
delaminating and has become deformed. Its totally unacceptable from such
an expensive product. There is simply no water resistance, if water gets
in between planks which it will inevitably will. Save yourself
aggravation and buy something else.
Date created: 2017-04-11
Name: P. Burdine
Location: Buda, Tx
Model: Highland Hickory XP
Satisfaction Rating:
Somewhat Satisfied,
4 out of 5
Review:
"Not for a big room"
I put this in my very large bedroom. It's very pretty! The only downside
to putting this particular one in a large space is the pattern. Laminate
is a "picture" and the hicknoory squiggles stood out too much. I would
not recommend this pattern for a very large room. It's too obvious it's
not real wood.
Date created: 2017-02-04
Name: Angela West
Location: Jasper TN
Model: Laminate
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Doesn't work well and dog can take them off"
Do not buy this product! I've had mine for 3 years it's chipping and
its starting to leave scratches where chairs and furniture are. I wish
I had read more reviews on this product. It said lifetime
guarantee...It's a lie!
Date created: 2017-01-17
Name: A. Rogers
Location: Myrtle Beach, SC
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Dissatisfied home buyer"
Every drop of water will make this stuff buckle up. I bought a home in
sc with these floors in lr/dr 5 years ago and now I need to replace the
floors and this is going to be difficult with furniture in place.
Horrible stuff. I would never recommend this product. House was
$250,000. Should have held up.
Date created: 2016-12-28
Name: J Wittlich
Location: KS
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"They forgot to say "Don't get it wet""
I've seen some shoddy products in my lifetime, but this has to win the
award for worst, hands down. When we had the new house finished, the
builder said they would install "hardwood flooring" in the kitchen.
Being naive and having had real hardwood in the past, we were surprised
when we ended up with this thin plywood stuff. Oh, it's really pretty.
But, oh, when it got damp in the kitchen-who woulda though a kitchen
floor might get damp?-it warped into unsightly bumps. Now disgusted, and
facing a $5,000 replacement, I would cry, but for my realization that I
forgot caveat emptor.
Date created: 2016-12-18
Name: H. Clark
Location: Hartland, Wi
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Don't do it!"
We remodeled our house two years ago and install Pergo flooring at that
time. We absolutely love our new remodel job but absolutely hate our
Pergo floor! We went with quality throughout and thought Pergo was
durable, and quality as well. It is not! The floor is peeling,
buckling and looking absolutely horrible after the proper installation
was done. We reached out to Pergo and filed a claim which was denied.
They do not stand behind their product. We were told Pergo must be in a
humidity controlled environment which means running your air
conditioner whenever it's warm and heating whenever it's cool. This is
ridiculous if you ever like to have your windows open! My advice to
you do not buy Pergo, do not buy Pergo, I do not I Pergo! This was the
worst investment we ever made!
Date created: 2016-12-13
Name: Hardgarrison
Location: michigan
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Just plain Junk"
Installed this product 11 months ago, (actually the mill iron maple
version). Love the look, but a waste of money. For mine I glued all the
seems with a special glue to help keep moisture out of the seams. This
has helped with errant water penetration. However still need to wipe up
any water on the floor immediately. Living in Michigan (ie an area with
snow)we basically keep a towel on the floor all the time to wipe up
after ourselves and our dogs. This is a bigger inconvenience than I had
expected, but I learned early that even with the glued seams water that
sits more than a few minutes can start to cause bubble at the seams.
But that is only on part of the story. Less than 2 months after install
one of my boys dropped a bowl on the floor and immediate large chip in
the surface, this was only from about waist high, Pergo's limited
warranty did not cover this, then just last week a flashlight was
dropped from less than waist height and two more chips in the surface.
Based on my personal experience I am surprised Pergo is even on the
market any longer.
Date created: 2016-11-26
Name: Amy
Location: Landenberg, PA
Model: Max
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Was sold by picture of lrg dog on box. Floors are a nightmare!"
Horrible product. Thought they were strong and wouldn't show dirt.
Wrong! They immediately bubble up if something is spilled. They show
every dog and human foot print. They peel on edges. We were one step away
from buying hardwood. What a mistake!
Date created: 2016-09-26
Name: Joseph Gibney
Location: Colorado
Model: Pergo Kona Acacia
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Run Away!"
The reason Home Depot has no reviews on Pergo is because the site will
not let you send the form. I had Formica laminate for 15 years, only
reason I replaced it was for a change. How could you go wrong with
Pergo. It would be easier to take $5000 and throw it in the trash. The
trim was installed after the floor,then paint. The floor failed after a
week. The seems absorb moisture. The package had a dog on the
cover. Pergo XP Kona Acacia. If your dog sleeps on the floor, that spot
will be ruined. Home Depot told me to call Pergo, Pergo told me to call
Home Depot. Nobody cares. Once they have your money, you will never get
it back. Don't do it, run away.
