Consumer Reviews of Martha Stewart Living carpets
Popularity:
#15 of 18 brands of carpets
7% of customers recommend
38 reviews with a
1.5 average rating
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Very Satisfied
2
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Somewhat Satisfied
1
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Neutral
2
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Somewhat Unsatisfied
1
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Very Unsatisfied
32
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2016-02-27
Name: Tom Gruett
Location: East Greenbush, NY
Model: Beekman II
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Worst carpet ever!"
My elderly mother bought Martha Stewart Living Beekman II carpet from
Home Depot (manufactured by Shaw) for her family room in 2011 and then
bought more of the same for the rest of the downstairs, stairway, and
upstairs hall in 2012.
Around 2013, discolored areas started becoming
noticeable throughout. These areas have continued to get bolder and new
ones keep appearing, indicating that whatever is causing the issue is
still present. At this time, all of the carpet purchased from Home Depot
have this discoloration and include spots, blotches, and stripes, and
are all the same orange/gold color. There are three other rooms and a
bathroom that have carpets that are between 20 and 30 years old and none
of them have any kind of stain or discoloration other than normal
fading. In fact, in the 53 years that she has been in the house, none of
her carpets have ever done what the Home Depot carpeting is doing.
She tried to get service under the "lifetime" warranty in May 2014 and again
in Feb 2016. Both times Home Depot and Shaw sent out "certified" carpet
inspectors who could not find any indication that the consumer had done
anything improper. There was no change in the ph (7.0), no change in
water repellency, nothing under ultraviolet light, no change in
fluorescence, no odor, no solvent or cleaning residue, etc. Nothing at
all. And yet, even though the spots continue to appear and become
bolder, they concluded that it was site related and consistent with
cleaning or bleaching agents. They have no evidence of this, but that's
what they blamed it on anyway. How about poor quality/defective
materials? Warranties are supposed to cover materials and
workmanship. If there's no evidence of the consumer doing anything
wrong, and the problem is still persisting, then the logical conclusion
is that there is something wrong with the materials.
Bottom line is
this... Don't buy this carpet, and don't buy from home depot! The
product is garbage and both the manufacturer and home depot won't stand
behind it!
Date created: 2016-02-11
Name: Regina Cecchini
Location: Enfield Ct
Model: Martha Stewart Living Carpet
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Can't get stains out. No longer carried by Home Depot."
I purchased carpeting for my stairs, hallway and two bedrooms. The
carpet is horrible and I paid a lot more thinking that it would be a
better quality. It stains and can not get the stains out! Had it
professionally cleaned several times and the stains still appear. It
supposedly had a guarantee that if the stains didn't come out and it was
professionally cleaned it would be replaced another reason I purchased
it! When I called Home Depot about the warranty they said there was
nothing they could do. I just went to Home Depot to see if I could
purchase more of the carpet to replace the stained carpet and they no
longer carry it! I wonder why? Now I have to buy new carpet and replace
all of the carpet in both rooms and stairs etc. I will never buy another
Martha Stewart product again!
Date created: 2016-01-07
Name: Rachelle Meredith
Location: Lynn, MA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Martha Stewart carpeting"
First of all I was given a false sense of quality by the price I paid.
Within six months the carpet started bubbling. It stains even when
there is nothing that could have caused the stain. Seams show and there
is a pull about 12' long as well as pulls in several places in the
carpet for unknown reasons. It has faded. It looks worse than the 28
year old carpet I replaced for this rug. It is the most disappointing
purchase I ever made. Do not even consider buying.
Date created: 2015-12-30
Name: Judy Thompson
Location: Imperial Beach, CA
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Waste of money"
Carpet started fading within the first year. Small orange spots begin to
appear. Every seam can be seen. The only section of carpet to retain the
original color was under a heavy box.
Date created: 2015-12-29
Name: Catherine Heath
Location: Fairfax Station, VA
Model: Olana Tweed
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible carpet unravels"
I am an interior designer and this is by far the worst carpet product I
have ever seen installed. The loops can easily catch on something and
are poorly attached to the backing. Once caught the entire row will
quickly unravel like a run in a stocking. This carpet has been in a
year, and there are three major runs, the entire thing will need to be
replaced. Do not buy
Date created: 2015-02-18
Name: Judi Steirnagle
Location: California
Model: Shaw
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Worst carpet ever"
Worst carpet ever. Faded and stains easily. Stay away from this
carpet from Shaw.
Date created: 2015-01-31
Name: D Leppik
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Terrible"
This is by far the worst looking carpet I have ever seen, we've had it
for two days, no kids, no pets, and it looks like it is 15 years old.
The quality is cheap and terrible. It has dark shading which makes it
look dingy. It looks like it belongs in a garage. Stay away from this
brand. I'll bet Martha Stewart hasn't actually seen it on a floor, or
she might not have endorsed it.
Date created: 2014-09-25
Name: Schoenbachler
Location: KY
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Awful carpet"
Sure wish I would have read these before I paid top dollar for this
garbage carpet. I have never had carpet that gets dirty and stains so
easily. It really is ridiculous. Its not even what I had picked out but
I let the high pressure sales rep get a hold of me with some bogus
demonstration of how "stain resistant" it is. Now I am out $6000 and my
flooring looks horrible!
Date created: 2014-09-11
Name: Michael Sandberg
Location: White Plains, NY
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Carpet is not acceptable"
I had this carpet installed throughout my home. I used groupons to have
people maintain cleaning, and I have cleaned numerous times and vacuum
daily for high traffic areas. The problem is that the fiber-weave
crushes to dissimilar conditions, and the carpet stains easier than any
carpet I have previously had.
Going to contact Home Depot, hoping I get the warranty honored. A little worried as the only positive reviews listed are obviously Public Relations plants (only ones without email addresses). This could be bad...
Date created: 2014-09-08
Name: Rees Chapman
Location: Dahlonega, GA
Model: Carpet
Satisfaction Rating:
Neutral,
3 out of 5
Review:
"I'm curious..."
Why there are no reviews here in over a year. Have things improved?
