Consumer Reviews of Menards wood floors

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Popularity:
#18   of 28 brands of wood floors

19% of customers recommend
2 of 5 stars 72 reviews with a 2 average rating
  • Very Satisfied
    13
  • Somewhat Satisfied
    1
  • Neutral
    1
  • Somewhat Unsatisfied
    5
  • Very Unsatisfied
    52

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com. They do not necessarily represent the opinions of FlooringReport.com.

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Date created:
Name:
Location: Indiana
Model: SuperFast

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Poor Quality SuperFast hard wood"
Poor quality. Wood buckles under the slightest temperature change. The front of the Box quotes that it's good for all types of environments but then if you read the back of the box it says that you cannot have any type of temperature fluctuation period. After the first time the floor buckled in my home I contacted the manufacturer and she told me that I have to buy a dehumidifier and run it all the time and when I told her that that was unacceptable she told me I was being unreasonable and very dissatisfied with this company and their flooring.


Date created:
Name:
Location: IL - Illinois

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Review of Bamboo Rapid Loc"
Purchased this Rapid Loc Custom Surface floor from Menards. The stair edge trim pieces didn't match the flooring and appeared to be for an entirely different wood floor. Spoke to Mitch/Customer resolution at Custom Surface 6/28/16 who stated they use the same stain for all of the floor and had no resolution to the problem. Read the reviews on this site and noticed other similar complaints. Floor went back to Menards. Just fyi to future customers.


Date created:
Name:
Location: West Bend, Wisconsin
Model: Rapid Loc mocha birch

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Rapid Loc scratches easily"
Purchased and installed 19 boxes of the Rapid Loc mocha birch. Do not install if you have children or a dog. It is very soft and scratches easily. Very disappointed. The only thing nice is a simpleton can install it. No we would not purchase again.



Date created:
Name:
Location: jefferson city

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Worst floor ever"
I lay floors for a living so believe what I say. Not one thing about this stuff have I liked and have a long list of problems 1. wood putty everywhere, on the board face itself and on the tongue which makes the boards not fit together at all. 2. very small pieces glued to edge snapping off after very little wear. 3. little pieces of board in every box that not one professional on earth would think to use, leaving me to the only conclusion of them doing this to make you have more waist and in turn buy more product 4. dried up puddles of finish on bottoms of boards that are impossible to get off and if you miss them you will have to take up the floor. 5. tongue is brittle where they didnt heap on putty and will snap off making a weak connection 6. corners on some boards are rounded or broken off leaving a horrible look if not caught when laying 7. this one deserves more attention, who would in good conscious make a hard wood product with big areas of putty on the face of the board.. we are buying an expensive product and deserve better quality than the crap you have given us. This is all i can think of right now. I've never installed a floor that had me angry and disgusted throughout the entire installation process.. thanks diamond


Date created:
Name:
Location: Minneapolis, MN
Model: SuperFast Diamond Autumn Oak

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Shrinks like crazy"
Everything looked great going in (floating, unstapled), but now I have two very big (1/4") gaps that have appeared. Also, very noisy pops. I highly recommend stapling!


Date created:
Name:
Location: North Dakota
Model: Diamond Superfast butcherblock

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Diamond Superfast Flooring Looks Great, but is Unstable"
I had Diamond Superfast butcherblock flooring installed about a year ago and I am having the same issues as many of the reviewers. We love the butcher block look and they seem very resilient. As previously stated, the short pieces were 1/16" narrower than the others and we have a tall stack of unused short pieces in our storage room. Other planks varied in size too, making installation a challenge. We humidify our home in the winter and still the flooring planks open up in the winter leaving large gaps. We have had other homes with 3/4" hardwood and have never had this stability problem. I wish we would have gone with an engineered hardwood.


Date created:
Name:
Location: Garden City, Ks
Model: Superfast Diamond Click Flooring

Satisfaction Rating:
1 of 5 stars Very Unsatisfied, 1 out of 5

Review:
"Shrank revealing gaps. Dissatisfied with warranty."
Flooring has shrank over 2" inches on either side of the room. Large gaps have appeared all over the entire floor, living room and 2 bedrooms and hallway. Diamondfast has stated no warranty due to the humidity being below 45%, mine averages 40-65 year round. Flooring is less then a 1 /1/2 years old. Very dissatisfied. Menards has washed there hands of the entire matter.


Date created:
Name:
Location: cincy, oh

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied, 4 out of 5

Review:
"1100 sq ft first floor"
I have mixed feelings. I love the look of the floor. The smaller pieces are a nuisance and should be removed from the product. The smaller create work trying to ensure seams don't line up and often they are to narrow. I found my self using them in the hallway were I could hold the narrow width for the entire run. They say you can nail them. I did not try but I really do not think it is possible as the interlock feature will not allow the use of a standard hardwood floor nail gun. After a few months I had to take part of the floor up to close some gaps that pulled the interlock apart. I still have one gap that is to much work to fix. The floor squeaks as it was not flat enough allowing rocking. But I absolutely love the look of the butcher block look. Not having to nail it is a lot easier. I learned to remove the baseboard and cut under the drywall to allow the requested 1/2 expansion. I just bought more for 1/2 of my second floor. So I have now bought 73 + 35 boxes.



Date created:
Name:
Location: davison
Model: Superfast Diamond Golden Wheat

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied, 2 out of 5

Review:
"Gaps and big cracks"
I purchased the super fast diamond hard wood flooring that look like the butcher board flooring. Love the flooring the way it looks but all the small pieces that were installed are not the same size width so it gives you bigger gaps at all the starting boards. You only get 4 starter boards per box so you have to use them and they make the floor look horrible with the big cracks between the boards. I love the look of the wood but not happy with the way my turned out for sure.


Date created:
Name:
Location: Blaine, MN
Model: Diamond Superfast Golden Wheat

Satisfaction Rating:
5 of 5 stars Very Satisfied, 5 out of 5

Review:
"Real Oak"
I read a review that stated the pieces didn't blend well at all. I couldn't disagree more. What you have in this product is real oak pieces. That is why I chose this floor. I love the look of real wood. Because this is real wood, each piece will stain slightly different. That's what real oak does. So if you find beauty in the real variations, this is the product for you. If not, don't buy it.

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