Consumer Reviews of Mullican wood floors
Popularity:
#11 of 28 brands of wood floors
29% of customers recommend
86 reviews with a
2 average rating
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Very Satisfied
23
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Somewhat Satisfied
2
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Neutral
1
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Somewhat Unsatisfied
3
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Very Unsatisfied
57
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2017-05-10
Name: Richard Hadden
Model: Quail Hollow
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible quality"
Paid extra for an upgrade to Mulligan Quail Hollow hard wood and have
had nothing but trouble with the floors. Squeaks, pops, and board
separation in all installed areas. Avoid this company like the plague!
Date created: 2017-04-13
Name: Neale
Location: Charleston,SC
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Peeled, holes, falling apart"
I had Mullican saddle oak flooring installed in the entire downstairs of
my home less 2 years ago. The wood has literally peeled of the planks,
there are holes that have developed in some of the boards, the flooring
is absolute crap! I called the installation company repeatedly for
months who told me they had to contact the manufacturer I.E. Mullican
and someone would get in touch with me. After 6 months, an independent
flooring inspector came out and agreed that the wood was literally
falling apart. Not normal wear and tear! Of course Mullican disagrees
and is refusing to honor the 30 year warranty on the floors. Will never
purchase this brand of flooring again and now working with the installer
to try to get this crap pulled up and a new flooring installed by a
different manufacturer. Really wish I had the extra funds to sue this
company, but need floors to walk on.
Date created: 2017-01-30
Name: Lainey Jay
Location: Circleville, OH
Model: Oak Glacier
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Buyer beware"
We recently installed about 1500 square feet of 5" hardwood floors made
by Mullican. I wish we would've found these reviews before we bought
because they are all dead on. There's an unacceptable amount of waste
(about 30%for us), it's very splintery, and there's a huge milling
problem resulting in boards that are thicker in height, wider, or
skinnier. You can imagine the installation nightmare as a result of the
milling issues. There's also a significant issue with consistency of
color. Once installed, they snap and pop when you walk on them. I
couldn't, and would never, recommend these floors to anyone. I would be
very diligent in reading reviews before purchasing Mullican flooring.
Date created: 2017-01-03
Name: L. Crabtree
Location: Columbus, Ohio
Model: Mullican Castillian Oak Glacier
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Run, run away from this product..."
I wanted a very light, neutral colored floor and thought I'd found my
dream floor in Mullican Castillian Oak Glacier. I ordered 65 boxes and
let it acclimate the appropriate amount of time in my home before
installation. There obviously isn't quality control as about 20% (yes,
you read that right) was waste product that couldn't be used. The
reasons were varying - color, holes, missing tongues, warpage, blah,
blah, blah, blah, blah! I would very carefully read all reviews on
various flooring before making the decision to buy Mullican. I
understand there will always be something in a box that's not usable but
their quality is completely unacceptable. 20% waste is ridiculous.
There's also squeaking that wasn't in the sub floor before installation.
I'm stuck with this floor but you don't have to be - Beware!
Date created: 2016-12-22
Name: T. Jenal
Location: Scottsdale, Arizona
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Horrible Floors"
Put in about 1000 square feet of flooring. Has a haze on it and an
uneven finish that looks horrible in any light. Scratches with any type
of movement, I mean even with sneakers. Tried to get some input from the
company and local rep. Total waste of time.
Date created: 2016-11-03
Name: Rick dicarlo
Location: New castle pa
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
" Bad hardwood floor"
Horrible floor do not buy this brand it scratches and chips with
everything you do.
Date created: 2016-10-24
Name: Ben French
Location: Upstate New York
Model: Prefinished solid
Satisfaction Rating:
Somewhat Unsatisfied,
2 out of 5
Review:
"Very poor customer service"
If you are the type of person that expects even a whisper of customer
service or any kind of product related information... Run don't walk. I
had trouble finding a product that they manufactured for Lowes (after
installing 1200' of the stuff). And they could not even grant me a
response E-mail. This after at least 4 attempts pleading for help. Cost
me a good customer... I will never again buy from Lowe's or Mullican. I
am going back to basics- hometown store/reliable supplier.
Date created: 2016-08-06
Name: Antonio Loaiza
Location: Johnson city
Model: Hand Scrape
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Sculpted with machine and not hand scraped."
Mullican flooring is a complete joke they false advertisement they say
the hand scrape is "true" hand scrape. Well let me set the record
straight it is not true hand scrape. It is sculpted with a machine all
hand scrape products are done by machines they lie the sculpt looks
horrible the stain does stick. If it does stick I promise you it with
start chipping of in 2 months. Do not buy from this company all they
care about is ripping you off and that is exactly what will happen.
Date created: 2016-07-21
Name: Kwright
Location: Dallas, Tx
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Do not use 50Floors or Mullican"
I don't know which is worse... 50 Floors, who only uses Mullican, or the
product. We have been dealing with both companies for 5 months. After
spending $10,000, I still have a mess! My floors immediately started
peaking. I was told to give them a month to settle. At the end of the
month, the whole house was a mess. A rep. From 50Floors and one from
Mullican. They did moisture tests and determined that was not the
problem. They agreed it he wood was defected. They ordered more wood and
21/2 weeks later came to install it. The workers were here, the wood was
here, and they were ready. They decided to do another moisture test and
determined we had to much moisture! Moisture causes cupping, nit
peaking. We paid $250.00 dollars to have our house tested for leaks, and
there were none! Now we are waiting for resolution! The wood looks
cheap. Drop one tiny thing on this and it chips. Do not use 50Floors or
Mullican!
Date created: 2016-05-19
Name: Antonio Loiaza
Location: Johnson city
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Mullican flooring garbage"
Do not buy this flooring it is the worst grade flooring I have ever
seen in my life, they obviously don't have any kind if quality control
period, the colors never match the bevels are always out if square the
hand sculpted has racing strips in it and it is not true hand scraped
as they say, all the "hand scraped", is done by machine they lie to
all the customers by telling them that its actually done by hand and
its really not, do not purchase wood from Mullican flooring it is the
worst company I have ever dealt with, they will not give u a refund
because they are dirty crooks I honestly don't see how this company is
still in business.
