Consumer Reviews of StainMaster carpets
Popularity:
#10 of 18 brands of carpets
16% of customers recommend
191 reviews with a
1.5 average rating
-
Very Satisfied
27
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Somewhat Satisfied
5
-
Neutral
1
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Somewhat Unsatisfied
5
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Very Unsatisfied
153
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FlooringReport.com.
They do not necessarily represent the opinions of FlooringReport.com.
Date created: 2011-06-04
Name: Daniel Mcnichol
Location: Longwood, fl.
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Stainmaster carpet padding"
My wife and I purchased Stainmaster carpet and padding from Lowes. We bought the top of the line padding. After installation the carpet looked great, however walking on it barefoot was like an uneven foot path with noticeable bumps and valleys.At first Lowes said it was defective and would replace it. The installer returned to replace the padding with the same recycled pieced together padding. We discovered the recycled padding has a mixture of soft and hard fragments that causes the uneven feeling. To resolve the problem one needs to use a solid unfragmented piece of foam padding to prevent the uneven feel in the carpet. This was not an option with the Stainmaster product. So we have asked Lowes to replace the padding with the solid unfragmented padding.Point being don't buy recycled padding if your going to walk on your carpet barefooted. Ask for the unfragmented padding no matter what company you use for your carpet purchase.
Date created: 2011-05-27
Name: Anonymous
Location: Rancho Santa Margarita, CA
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Great Carpet For a Family With Kids & Pets"
We have had our carpet for about 6 years and are very happy with it. It's from Stainmaster, which is great because it doesn't absorb stains. The fibers are made in such a way that any liquid settles on top without absorbing into the fiber or reaching the pad. Many stains can simply be scrubbed out with a wet wash cloth. Others require a spot remover, but the stains come out really well.
This carpet has held up under a lot of use from two young kids, and a very large dog that gallops through the house like a horse. The carpet fibers look great and fluff right up with a vacuuming.
The carpet brand has been great, but the only thing I would have done differently is gotten a darker shade, to hide some of the high traffic stains that really need a steam cleaner to get out. My husband always prefers lighter colors, even when they aren't practical, but I think a shade or two darker would have hidden a lot of those stains.
I would buy this carpet again, absolutely, and recommend it to a friend, especially those with kids and pets.
Date created: 2011-05-17
Name: K. Green
Location: Lexington, KY
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Stainmaster"
We installed a stainmaster carpet in the back room of our house. It is a hightraffic area so we needed a carpet that would be able to stand up the test. We have had the carpet less than a year and it has developed these "mystery spots" that don't seem to want to come up. We have had the carpet professionally cleaned and the spots are still there! When we called stainmaster to complain they asked us what the stains were from. Since it is a high traffic area we are assuming that they are from dirt. They promptly told us that they do not cover dirt in the warrenty and we were pretty much SOL. I would NOT reccommend them!
Date created: 2011-05-14
Name: Anonymous
Location: perth amboy,nj
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Stainmaster Carpeting- Love It!"
I had a black, cable style Stainmaster brand carpeting installed in my house a little over a year ago. When I moved into my current house, the carpets were a mess. There were more stains that I could count and we couldn't get them out no matter what we did! I was pregnant at the time and thought to myself that my child would be roaming around on the disgusting carpet, and it was an unsettling feeling. Stainmaster carpeting offered a wide variety of styles as well as colors and textures. I love this carpeting, no matter what gets on it, it comes up easily. I have never had to replace the carpet, there is no need to. I would certainly recommend to a friend as I have had no issues at all with this brand. My husband and I were actually going to have it installed in a few more rooms this coming month.
Date created: 2011-05-14
Name: Anonymous
Location: Flint, MI
Satisfaction Rating:
Somewhat Satisfied,
4 out of 5
Review:
"This carpet is fairly easy to maintain, and is quite comfy too!"
The stain master carpet I had installed last year has held up great, and still looks like new after a year of heavy traffic, spills, pets and furniture being moved around. One specific instance of putting it to the test was when my 3 year old spilled a full cup of grape juice right in the middle of the floor. For a white carpet, that would have been a disaster, but some paper towels and a little carpet cleaner later, the spill was gone like it never happened. On top of that function, it feels amazing, and walking bare foot or lying on the ground is actually not something to be feared any longer. It's not the cheapest carpet, but I'd recommend it to anyone who can afford it an truly wants the best. I don't doubt this carpet will pay for itself by out lasting cheaper options.
Date created: 2011-05-11
Name: k postma
Location: Colorado
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"not very good at all, very poor customer service"
I carpetted my whole house with stainmaster carpet. I have one very small area with severe matting, so I put in a warranty claim with Stainmaster thru my dealer. The dealer has been very good but 5 weeks later and I have yet to get any responsee from Stainmaster. I finally got a hold of somebody ast Stainmaster and now they say they never even heard of me. On and on we go.
Overall I would say the quality of the carpet is marginal anyway. After almost 2 years it is not holding up at all. My 10 year old carpet I took out looked in many places than my 2 year old Stainmaster.
Date created: 2011-04-29
Name: Anonymous
Location: lake charles, louisiana
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"Stainmaster Carpet"
A year ago I have replaced the carpet in my home with Stainmaster. I did this because I wanted to try it out and with a 4 year old child I knew that we needed something more durable than the cheap plush carpet that we had. The Stain master carpet is also plush but does hold up to its name. My child has spilled things such as juice and chocolate milk onto it and we have had not problem removing the spill without leaving behind a stain. I was very impressed and also stressed out when she had spilled her first drink not knowing if it would stain or not. Shockingly the stain came out of the carpet with no problem. I used 409 house hold cleaner to clean the mess and it did a wonderful job. I have recently told a friend who is building a home about this carpet and he is now installing it.
Date created: 2011-04-21
Name: Anonymous
Location: Detroit, Mi
Model: Adaman
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"A Carpet that Stands Up To Wear and Tear"
Having spent several thousand dollars over the past decade on carpet for my home, only to be disappointed time after time, I decided to try Stainmaster carpet. This carpet was much more pricy than carpet I've purchased in the past but I was looking for a carpet that would hold up to a high volume of traffic, clean up well, and look nice for a long period of time. I've had the Stainmaster brand carpet in my home for the past 5 years. One of the best things I like about this carpet is that it looks great even though it takes a beating. Even with lots of foot traffic and wear and tear from pets it still looks great. I have not had to have any repairs done to this carpet, the seams have all stayed put and the wear is minimal after 5 years. I would definitely buy this brand again mainly because of the ability of the carpet to repel stains. Because it is made of nylon it's more apt to clean up easier keeping the carpet looking fresh. The main reason I've replaced carpets in the past is because I haven't been able to get out unsightly stains. With the Stainmaster Carpet there hasn't been a stain I haven't been able to clean up.
Date created: 2011-03-30
Name: James Caldwell
Location: Spartanburg, SC
Satisfaction Rating:
Very Unsatisfied,
1 out of 5
Review:
"Shaw"
I installed two rooms of StainMaster carpet by Shaw in October 2008 in a Myrtle Beach Condo that is rented during the tourist season. The carpet has developed Spots all over that professional cleaners are not able to remove and the carpet looks worse that the 15 year old carpet that it replaced. StainMaster refuses to consider a claim since the warrenty does not cover "rental property". This was not an issue with the dealer at the time I purchased the carpet and he knew it was going into a seasonal rental unit. Very unhappy with Stainmaster and the dealer.
Date created: 2011-03-17
Name: Anonymous
Location: cambridge, ohio
Model: frieze
Satisfaction Rating:
Very Satisfied,
5 out of 5
Review:
"new carpet gave my living room a fresh look"
About two months ago my husband and I decided to purchase new carpet for our living room. The living room is the first room that is seen when you first enter our home. We went to a local dealer and picked out a carpet made by stainmaster. The brand type we chose is called frieze. It took some searching to find a color that we could agree on, eventually we chose a taupe, which is close to tan. We purchased and took our carpet home with us. My Husband and I wanted to save some money so he and a friend decided to lay the carpet themselves. When this task was completed our living room looked like a totally fresh, new, clean place. The difference the carpet made amazes me. So far we have had no problems with our carpet except constantly reminding people to remove their shoes. I would definitely recommend this type of short haired carpet to anyone.
